Negotiation - Strategy Style Skills, 3rd edition provides the reader with the tools to confidently engage in constructive and principled negotiation practice.
Negotiation - Strategy Style Skills 3rd ed provides the reader with the tools to confidently engage in constructive and principled negotiation practice. Negotiation is the principal day-to-day activity of most professionals. Experience can make us confident negotiators, but it may not make us better negotiators. The path to excellence and expertise is via experience and structured reflection. By engaging in reflexive practice, we can learn from our mistakes and understand the reasons behind our success stories. Negotiation is a set of strategies, behavioural styles and skills that can be learned. This book provides the reader with the necessary tools to become a reflexive negotiation practitioner.
Features
Practical tools such as a three-dimensional model of negotiation, a 10-step constructive negotiation process map and the negotiation navigation map
Chapters on neuroscience, interpersonal skills, multiple intelligences, multiparty negotiations, and dealing with tough negotiation situations.
Nadja Alexander is Professor and Director of the Singapore International Dispute Resolution Academy at Singapore Management University. She has worked in mediation settings in more than 30 countries as policy adviser, dispute resolution consultant and conflict intervener. Nadja is Chair of the International Advisory Board of the international Commercial Dispute Resolution Competition and a Board member of the Vienna International Arbitration Centre and the Singapore International Mediation Institute. Nadja has written more than 10 books and numerous articles in the field of conflict resolution and is editor of the Kluwer Mediation Blog. Her other books include Global Trends in Mediation, International and Comparative Mediation, Negotiation: Strategy, Style, Skill, and Mediation Skills and Techniques. Nadja is passionate about the potential of mediation to deepen capacities of communities, corporations and governments to engage constructively with conflict.