Conflict Management: A Practical Guide, 6th edition
Conflict Management: A Practical Guide 6th edition provides the essential skills necessary to be a successful conflict manager.
One Year Subscription Only Terms
Subscribers receive the product(s) listed on the Order Form and any Updates made available during the annual subscription period. Shipping and handling fees are not included in the annual price.
Subscribers are advised of the number of Updates that were made to the particular publication the prior year. The number of Updates may vary due to developments in the law and other publishing issues, but subscribers may use this as a rough estimate of future shipments. Subscribers may call Customer Support at 800-833-9844 for additional information.
Subscribers may cancel this subscription by: calling Customer Support at 800-833-9844; emailing firstname.lastname@example.org; or returning the invoice marked 'CANCEL'.
If subscribers cancel within 30 days after the product is ordered or received and return the product at their expense, then they will receive a full credit of the price for the annual subscription.
If subscribers cancel between 31 and 60 days after the invoice date and return the product at their expense, then they will receive a 5/6th credit of the price for the annual subscription. No credit will be given for cancellations more than 60 days after the invoice date. To receive any credit, subscriber must return all product(s) shipped during the year at their expense within the applicable cancellation period listed above.
Conflict Management: A Practical Guide, continues to explain the approaches, strategies, tactics and techniques essential to taking a positive approach to conflict. The new edition provides an overview of the major developments and issues concerning alternative dispute resolution (ADR) and incorporates important new developments in the field including in neuro science, affect and conflict theory. The text also includes a chapter on the history and development of ADR in Australia and seeks to describe and contextualise all of the key processes. It is a “broad church” approach to the subject matter which will enable you to understand and apply the key skills necessary for better conflict management. Every chapter contains a series of questions and exercises designed to stimulate and reinforce your thinking and understanding of ADR.
The text will equip you to better practice in key areas including negotiation, mediation, collaborative practice, restorative justice and group facilitation. It will provide you with both key conceptual understandings and techniques to enable you to take a positive approach to conflict in your professional and personal life.
- Covering key areas including negotiation, mediation, collaborative practice, restorative justice and group facilitation.
- Incorporates important new developments in the field including in neuro science, affect and conflict theory.
- Chapters contains a series of questions and exercises designed to stimulate and reinforce your thinking and understanding of ADR.
- Authoritative author in ADR
Alexander, Howieson & Fox, LexisNexis Skills Series: Negotiation Strategy, Style, Skills, 3rd ed, 2015
Boulle & Field, Australian Dispute Resolution Law and Practice, 1st ed, 2016
Holmes & Brown, The International Arbitration Act 1974: A Commentary, 3rd ed, 2018
Legg, Resolving Civil Disputes, 1st ed, 2016
Table of contents
- Understanding Conflict
- Responding to Conflict: Dispute Management Preferences
- Communication: Managing Emotion, Difficult Conversations and Complaints
- The Rise of Alternative Dispute Resolution
- Collaborative Practice
- Negotiation: Models, Strategies and Tactics
- Restorative Justice and Conferencing
- Group and Organisational Conflict
- Practical Group Facilitation
Conflict Management A Practical Guide, 5th editionAUD$ 126.50
New!Civil Procedure: Commentary and Materials, 8th edition and LexisNexis Study Guide: Civil Procedure, 3rd edition (Bundle)New!Release Date: May 15, 2022AUD$ 191.25
New!PreorderLexisNexis Questions and Answers: Taxation Law, 2nd editionNew!Release Date: June 07, 2022AUD$ 85.00